详细!解决WSUS服务器更新问题(附官方链接)(1)

使用Microsoft Windows Server Update Services (WSUS) 3.0可将软件更新和修补程序部署到组织中的计算机。但是，某些计算机不从WSUS 服务器接收更新。如果计算机安装了Microsoft Office 2003 或其组件，就会出现此问题。

WSUS服务器症状

此问题会影响 Microsoft Windows Server Update Services 3.0 和 Windows Server Update Services 3.0 Service Pack 1 (WSUS 3.0 SP1)。但在某些情况下，还可能会影响以下产品：

• 已将 WSUS 组件从 WSUS 2.0 升级到 WSUS 3.0 的 Windows Small Business Server 2003 (Windows SBS)
• System Center Essentials 2007
• System Center Configuration Manager 2007

有关更多信息，请参阅本公告。

出现此问题时，受影响计算机中的自动更新日志文件 (%windir%\WindowsUpdate.log) 中会记录一条类似于以下内容的消息：

Date Time 788 ee4 PT +++++++++++ PT:Synchronizing server updates +++++++++++
Date Time 788 ee4 PT + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://WSUS Server/ClientWebService/client.asmx
Date Time 788 ee4 PT WARNING:SyncUpdates failure, error = 0x8024400E, soap client error = 7, soap error code = 400, HTTP status code = 200
Date Time 788 ee4 PT WARNING:SOAP Fault:0x000190
Date Time 788 ee4 PT WARNING:faultstring:Fault occurred
Date Time 788 ee4 PT WARNING:ErrorCode:InternalServerError(5)
Date Time 788 ee4 PT WARNING:Message:(null)
Date Time 788 ee4 PT WARNING:Method:"http://www.microsoft.com/SoftwareDistribution/Server/ClientWebService/SyncUpdates"
Date Time 788 ee4 PT WARNING:ID:c0a7445f-b989-43fa-ac20-11f8ca65fa8c

在检测阶段记录此消息。

另外，WSUS 计算机上的 WSUS 日志文件 (%ProgramFiles%\Update Services\Log Files\SoftwareDistribution.log) 中会记录一条类似于以下内容的消息：

Date Time UTC Error w3wp.12 ClientImplementation.SyncUpdates System.ArgumentException:Item has already been added.Key in dictionary:'8862' Key being added: '8862'
at System.Collections.Hashtable.Insert(Object key, Object nvalue, Boolean add)
at System.Collections.Hashtable.Add(Object key, Object value)
at Microsoft.UpdateServices.Internal.ClientImplementation.GetSyncInfo(DataAccess dataAccess, Hashtable stateTable, Hashtable deploymentTable, Boolean haveGroupsChanged, Boolean doChunking)
at Microsoft.UpdateServices.Internal.ClientImplementation.SoftwareSync(DataAccess dataAccess, UnencryptedCookieData cookieData, Int32[] installedNonLeafUpdateIds, Int32[] leafUpdateIds, Boolean haveGroupsChanged, Boolean expressQuery)
at Microsoft.UpdateServices.Internal.ClientImplementation.SyncUpdates(Cookie cookie, SyncUpdateParameters parameters)
at Microsoft.UpdateServices.Internal.ClientImplementation.SyncUpdates(Cookie cookie, SyncUpdateParameters parameters)
at Microsoft.UpdateServices.Internal.Client.SyncUpdates(Cookie cookie, SyncUpdateParameters parameters)
lines removed
Date Time UTC Warning w3wp.12 SoapUtilities.CreateException ThrowException:actor = http://wsusebc/ClientWebService/client.asmx, ID=c0a7445f-b989-43fa-ac20-11f8ca65fa8c, ErrorCode=InternalServerError, Message=, Client=?

若要找到此消息，请在 WSUS 服务器上搜索从客户端日志中获得的 ID。